Type: Real-World Example

Challenge: Deliver engaging 30 minute individual educational sessions, and 2 hour group educational sessions for crisis and high leveled mental health clients using Illness Management Recovery evidence-based practices

Approach:

• Applied ADDIE Model to plan, design, and evaluate lessons

• Used storytelling through relatable client journeys to reinforce learning

• Integrated self-reflection exercises for skill transfer

KPI and Outcome:

• 70% of participants reported increased self-efficacy in managing symptoms  (self-assessments)

Tools Used:

• PowerPoint

• Illness Management and Recovery (IMR) Manual

• Worksheets

• Progress logs

Type: Simulated ID Project from Project Manager Experience

Need: Improve consistency in case documentation and goal planning

Solution: Designed a 3 module blended learning program of eLearning prototypes

Design Elements:

• Scenarios contrasting effective vs. ineffective documentation

• Interactive quizzes and job aids

KPI: Documentation accuracy improved from 60% ---> 90% (simulated example)
Tools: Canva, Articulate Rise, Excel dashboard (for metrics)

Reflection: Reinforced my skill in aligning learning goals with measurable business results

Type: Real experience reframed as learning design

Goal: Standardize volunteer onboarding for increased retention and readiness

Approach:

• Delivered orientation slides, role-play scenarios, and trauma-informed education materials

• Incorporated storytelling from real CASA cases to emphasize empathy and ethics

KPIs:

• Reduced onboarding time by 20% (simulated metric)

• Volunteer confidence improved based on post-training feedback

Tools: PowerPoint, Canva, Google Forms, LMS upload

Reflection: Reinforced the importance of emotional intelligence in instruitonal storytelling